Remote Monitoring
What’s the cost to your business if the critical operations are
down for hours longer – in terms of lost productivity, opportunity cost
and customer satisfaction?
In the age of the information highway proliferation your company’s computer systems are the bloodline of your organization. Information systems running your business critical applications are at the core of your business and downtime is not an option.
Wouldn’t you want to save face by resolving issues as they occur rather than waiting for users and business stakeholders to report them? LegaSystems Remote Monitoring Managed Services is designed to do just that!
In the age of the information highway proliferation your company’s computer systems are the bloodline of your organization. Information systems running your business critical applications are at the core of your business and downtime is not an option.
Wouldn’t you want to save face by resolving issues as they occur rather than waiting for users and business stakeholders to report them? LegaSystems Remote Monitoring Managed Services is designed to do just that!
Proprietary solution and a single point of contact
We do not resell managed services by other vendors, we built our own
state of the art managed services monitoring solution from the ground up
Variety of server platforms
We support Windows servers and clients, Linux and Unix
Network devices
agentless monitoring for routers, firewall and switches
Synthetic transactions
server independent transaction monitoring for IIS, Apache and Tomcat
Service Dashboard
single point of oversight for all your services on any web client
Security Monitoring and change monitoring
IP response and monitoring for open/closed ports
We proactively monitor you networking equipment, servers, applications
and web services to identify potential issues through event correlation
and log interpretation. Our staff is aware if any occurred or impending
issues around the clock and will alert you by e-mail, phone or text
messaging. Our managed monitoring service features a self-healing
capability that will remediate most common issues by running a most
appropriate task with or without input from you. With LegaSystems
monitoring managed services you can be assured of maximum service
availability and business productivity.
What we offer:
What we offer:
Secure communications
our gateway appliance is shipped to your datacenter facility
preconfigured with a secure communications configuration consisting of a
site-to-site VPN with a 128-bit encryption certificate. Any data sent
between our monitoring facility and your datacenter is encrypted and
secured by a built-in firewall. The firewall is locked down to only
allow the public IPs of our monitoring facility to connect to the
gateway appliance and only by providing an encryption certificate
pairing key.
Management packs
service and application specific monitoring client configurations are
designed to watch for a preconfigured set of services, application
environments and transactions. The management packs will be installed on
the servers you specify unless agentless monitoring is preferred. Our
management pack library contains over 500 preconfigured clients.
Some of the most common management packs are:
Some of the most common management packs are:
Guaranteed SLA
we built a world-class monitoring managed services infrastructure so
that you don’t have to and will guarantee a %99.9 uptime of our
monitoring platform. Enjoy a peace of mind about your business critical
services and network infrastructure. .
Expert resolution right on time
we have the expertise to resolve any issue as events unravel. This
allows us to offer a single source for both your monitoring and issue
response needs.
Control and peace of mind
our support staff evaluates and responds to all alerts so you don’t have
to. We give you the choice of receiving all alerts immediately or only
after pending alerts are evaluated by our support staff for criticality
level reducing false-positives.